Paris-based Doctolib, a leading provider of innovative services for healthcare professionals, has acquired Berlin’s AI-driven phone assistant solution provider, Aaron.ai, to strengthen its presence in Germany and enhance its product offerings.
The acquisition was announced via a LinkedIn post by Chiara Baroni, Doctolib’s Communications Director in Germany. This strategic move is part of the firm’s broader effort to invest in AI and product innovations that facilitate better healthcare delivery for doctors, nurses, and patients.
With the integration of Aaron.ai, Doctolib will offer multiple communication channels, ensuring accessibility even for those not using apps or computers. In Germany, where many doctor’s offices spend about 45 hours monthly answering phone calls, this partnership aims to alleviate the burden on healthcare staff and improve patient accessibility.
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Statements from Key Leaders
Tobias Wagenführer, CEO of Aaron.ai, expressed his excitement about the merger, stating, “Together, we can now offer the best product to relieve the burden on healthcare employees – and achieve our vision even faster.”
Initially, Aaron.ai will continue to operate independently of Doctolib. However, by the end of 2024, it will integrate with Doctolib’s calendar system to facilitate automatic appointment scheduling. By 2025, full integration will be achieved, offering a comprehensive healthcare solution.
AI-Powered Assistant
Founded in 2015 by Richard von Schaewen, Tobias Wagenführer, and Iwan Lappo-Danilewski, Aaron.ai leverages AI to assist medical practices and patients over the phone, handling requests around the clock and connecting over 1.6 million patients monthly to healthcare services they might otherwise miss.
The company collaborates with over 3,500 doctors across Germany, aiming to digitize medical practices and improve healthcare access. Supported by significant investors since 2022, the german AI company continues to grow as a prominent healthtech company in Berlin.
Overview of Doctolib
Founded in 2013 by Stanislas Niox-Chateau, Steve Abou Rjeily, Jessy Bernal, and Ivan Schneider, Doctolib provides modern solutions to streamline healthcare operations. Its services enhance business efficiency, support patient care, and promote professional collaboration.
The french company also simplifies patient access to treatment by helping them find appropriate doctors and schedule appointments. Serving 900,000 professional users and over 80 million patients, Doctolib has conducted 25 million teleconsultations and securely shared 5 million documents. With a team of 2,800 employees across France, Germany, Italy, and the Netherlands, Doctolib continues to lead in healthtech innovations.
This acquisition marks a significant step in Doctolib’s mission to enhance healthcare delivery through advanced AI solutions, supporting its growth and expansion in the European healthcare market.
